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CAP Certification

Last updated on 8/30/2010 8:07:28 PM
Professional certification shows employers and clients that you are committed as a professional. Certification is a mark of excellence that you carry with you everywhere you go. IAAP offers two types of certifications for the administrative professional

Certified Professional Secretary (CPS): Three-part exam covering Office Systems and Technology, Office Administration, and Management.

Certified Administrative Professional (CAP):Four-part exam covering Office Systems and Technology, Office Administration, Management, and Advanced Organizational Management.

Certification provides opportunities of enhancement during your career such as:

  • Professional Skills - you will learn more about office operations and build skills by studying for and taking the CPS or CAP exam.
  • Salary - A recent IAAP membership profile study shows that CAP/CPS holders earn an average of $2,228 more per year than those who do not have certification.
  • Esteem - Attaining certification demonstrates to your employer and yourself that you are a professional.
  • College Credit - Many colleges and universities offer course credit for studying for a CPS or CAP exam.
  • Certification Conference - Receive the benefit of annual state-of-the-art educational networking with other professionals in the administrative field.
CPS and CAP holders are required to recertify every five years to keep their certification active. Recertification is achieved by earning 90 points every five years in the categories of education and experience, leadership, and an elective category. Local chapter, division, and international meetings often feature education opportunities.

We recommend certification for those individuals who have experience in the administrative field. Work and/or course experience is needed in order to be eligible to sit for the exams. An applicant with a bachelor’s degree needs two years administrative experience. An applicant with an associate degree needs three years administrative experience. And an applicant with no college degree needs four years administrative experience. If using a college degree to reduce the work experience requirement, please submit a copy of the degree with your application.

To view upcoming exam schedules, download the certification application packet and review guide, click here.
Last updated on 8/30/2010 8:16:44 PM
Certification Review Materials

Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) Examination Review for Office Systems and Technology, 5th Edition, Part 1
Diane Routhier Graf, Transformation Dynamics
Betty L. Schroeder, Northern Illinois University

ISBN-10: 0-13-114549-5
ISBN-13: 9780131145498
Publisher: Prentice Hall, Copyright: 2005
Format: Paper; 336 pp
Published: 04/29/2004
Suggested retail price: $91.00

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Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Office Administration, 5th Ed, Part 2
Betty L. Schroeder
Diane Routhier Graf


ISBN-10: 0-13-114551-7
ISBN-13: 9780131145511
Publisher: Prentice Hall, Copyright: 2005
Format: Paper, 460 pp.
Suggested retail price: $91.00


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Certified Professional Secretary (CPS) Examination and Certified Administrative Professional (CAP) Examination Review for Management, 5th Edition, Part 3
Varina L. Haney
Lynn Mazzola


ISBN-10: 0-13-114550-9
ISBN-13: 9780131145504
Publisher: Prentice Hall, Copyright: 2005
Format: Paper, 384 pp.
Published: 10/26/2004
Suggested retail price: $91.00

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Certified Administrative Professional® (CAP) Examination Review for Advanced Organizational Management Part 4
Mark D. Garrison
Margaret Anne Bly Turner


ISBN-10: 0-13-119337-6
ISBN-13: 9780131193376
Publisher: Prentice Hall, Copyright: 2006
Format: Paper, 400 pp.
Published: 06/27/2005
Suggested retail price: $91.00
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