Last updated by Ivette


Thank you for visiting the SWCT IAAP Chapter website.  It is our hope that you will find this site useful and informative for your professional needs.  IAAP's core purpose is "to ensure individuals working in office and administrative professions have the opportunity to connect, learn, lead and excel." 

APW 2014

APW 2014

Save the date: April 22, 2014

"Dressing your Age" will be our featured topic by Pam Friedlander.  To register or for more information, contact:  Peggy Ficano:

Next Chapter Mtg
SWCT next chapter meeting 

We invite you and new prospective members to IAAP to join us on March 18, 2014.  Join us at Purdue Pharma next week.  To register, view the flyer for more information.


We thank you for your support!

Can be found on the About us tab > Newsletter, Info and More

Entertainment Book Sale

Avon Products

2014 GNED Meeting

2014 GNED Meeting

The Greater New England Division is preparing for the 2014 Annual Meeting and Conference.  Please go directly to the division's website for more info.

International Director - Northeast District's Message

FROM:  Sharon K. McPherson, CAP-OM

In Sharon's current communication to the District, she talks about the various program offerings that chapters currently are planning.  See message below.

NE District Director's Message


Greater New England Division

Greater New England Division President's newsletter

Please see current message from Patty Patterson, CAP-OM, President.

Greater New England Division Board of Directors 2013-2014

Please visit the division's website for more info and biographies on the current Board of Directors.  

IAAP Technology Education Conference 2014

This year's TEC location will be at the InterContinental Buckhead Atlanta, 3315 Peachtree Rd, NE, Atlanta, GA.  Registration is open - do you want to go?
Early-bird Registration Rates until 1/15/14: $725 member; $875 nonmember 
(Includes 2.5 session days, lunch on Friday & Saturday) 
Registration Rates from 1/16/14 to on-site: $875 member; $1025 nonmember 
(includes 2.5 session days, lunch on Friday & Saturday) 

IAAP Logo Unleashed at EFAM 2013

March 2014 Chapter Meeting

Last updated by Ivette on 2/27/2014 3:29:39 PM

Join us for our next chapter meeting taking place on March 18th, 2014 at Purdue Pharma, Stamford. 

Topic:  Invisible Influence
Presented by:  Rhonda Scharf

You'll learn:  What is Invisible Influence?

  • • Boost communication skills both at work and in your personal life

  • • Assumptions and impact > Evaluate your impact on others

  • • Improving your ability to influence other

  • • Understanding rules and conventions

  • • Speaking your mind without offending

  • • Finding out how others see you

  • • Verbal and non-verbal communication

  • See flyer for more details.  Contact Programs Chair, Peggy Ficano:
    Last updated by Ivette

    Member Recognition

    This month, one of our very own members was recognized with a “You’re the Best” award by Sharon McPherson, CAP-OM, International Director for the Northeast District.

    The honoree is Martha Zenner, current Vice President and Membership Chair was recognized "for always going above and beyond".  Congratulations!


    IAAP 2013 Benchmarking Survey results

    Last updated by Ivette

    IAAP continues to provide the administrative profession the information needed by companies to set standards for compensation, benefits, professional development, workload techniques and technology in offices around the world. Take a look and decide for yourself!  2013 Survey


    Last updated by Ivette

    Member Spotlight

    Pam Dawson

    Member since:  2011

    Pam Dawson, member of the Southwestern CT Chapter since 2011, graduated from the University of Wisconsin, Madison and spent an early career as art teacher which honed her communication, interpersonal and project management skills.  After a move to CT, she began a career as an administrative assistant and worked her way up the ladder to a current position as Senior Executive Assistant supporting C-level executives.

    Along the way, she has worked for Georgia Pacific, Spencer Stuart, GE, PWC, UBS, JMW and McKinsey along with stints at smaller consulting firms and an exciting job with a non-profit.

    Armed with a “teaching” view to her administrative responsibilities, Pam soon learned there was no training for admins.  In many of the firms listed above, Pam volunteered to be trainer/mentor to new administrative staff and became a “best practices” advocate.  At Spencer Stuart, Pam spent six years working with resumes and knows the elements that comprise a document that will get attention.

    Pam has now volunteered to be the SWCT chapter’s “go to” member for Resume Writing and Career Development for our chapter.  She will work with you one-on-one to help you step by step with the daunting task of updating your resume, getting that LinkedIn profile done and setting out a plan to accomplish your goal of either furthering yourself in your current position or setting yourself up for a job change.

    We invite you to check out our chapter…become a member…network…and be part of a team that nourishes and mentors your professional life.
    Email Pam at: