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I open each piece, attaching envelopes where they could be useful, date stamp, and place in individual plastic stacked sorting trays for each employee.  These trays are labeled with the names of each employee alphabetically, and employees get to know where there tray is and instinctively check it as they come and go past my desk.  I have one tray at the top for incoming mail and the rest for individual employees.  Since I have 10 trays, there are two stacks of 5.  They are placed on the ledge in front of my desk, where I can reach them without having to go anywhere.  The trays have labels front and back, for the receiving employee and for the mail sorter (me).  I have constant input to these trays, and they have become invaluable to my workflow.  I don't know what I ever did without them.  Actually, the secretary before me would walk the mail to each desk - imagine that!  If I did that, I would never get anything else done, because my work product goes in there, as well! [more]

I would like to see hqtrs supply more presentations for chapter meetings, including authorization for recertification points.  I think we could really upgrade the quality of speakers as well as presentations that way, also standardizing content for quality assurance.  I have noticed that repeat presentations are being offered by different speakers, and while different speakers may have slightly different content, members should not have to listen to the same thing over and over again.  For example, we recently had the same presentation at a chapter meeting that is also being given at the annual division meeting.  And I believe this same presentation was also given at last year's division educational meeting.  Maybe we should even look at requiring a certain number of our meetings to include standardized presentations from headquarters in order to qualify for Chapter of Excellence.  Maybe this sounds far-fetched, but I feel that it would improve quality and facilitate programming where that job is like pulling cats out of hats sometimes!  [more]

8 Qualities of Remarkable Office Professionals

Office Professionals are reliable, dependable, proactive, diligent, great leaders and great followers... they possess a wide range of easily-defined—but hard to find—qualities. [more]