About Us

About Our Chapter

Organized in 1942, the Chattanooga Chapter of the International Association of Administrative Professionals exists to promote the administrative professional. The Chattanooga Chapter is one of the largest of the 18 chapters in the Tennessee Division, with membership averaging 60-70 administrative professionals. IAAP's international headquarters is located in Kansas City, Missouri. IAAP is a not-for-profit professional association for office professionals who share mutual interests and desire to elevate the standards of the administrative profession. Among our ranks are administrative assistants, office managers, executive secretaries, informational specialists, meeting coordinators and other related administrative professionals.

Mission:         To be the acknowledged, recognized leader of administrative professionals and to enhance their
                       individual and collective value, image, competence and influence.

Purpose:        To provide information, education and training and to set standards of excellence recognized by the
                       business community on a global perspective.

Objective:      To elevate the standards of all administrative professionals and to promote their working relationships
                       with management through continuing education, authorized programs and publications.

Vision:            To inspire and equip administrative professionals to attain excellence.



About IAAP

The International Association of Administrative Professionals is a not-for-profit professional association for office professionals with approximately 40,000 members and affiliates and nearly 600 chapters worldwide. Our mission is to enhance the success of career-minded administrative professionals by providing opportunities for growth through education, community building and leadership development. The association founded in 1942 as the National Secretaries Association to provide a professional network and educational resources for secretarial staff. The association's name was changed in 1998 to the International Association of Administrative Professionals to encompass the large number of varied administrative job titles and recognize the advancing role of administrative support staff in business and government.

Our core values:
  • Integrity: We demonstrate this cornerstone of our profession through honesty, accountability and high ethical standards.
  • Respect: We create respect within our profession and association through listening, understanding and acknowledging member feedback.
  • Adaptability: We ensure the success of our association by embracing positive change and by nurturing diversity, creativity and visionary thinking.
  • Communication: We cultivate and maintain excellence by remaining approachable at all levels, communicating openly and building strong relationships.
  • Commitment: We are steadfast in our goals to develop learning opportunities for career-minded administrative professionals and to strengthen efficiency and effectiveness.