The International Association of Administrative Professionals offers two professional ratings. The Certified Professional Secretary® (CPS) and the Certified Administrative Professional® (CAP) are the recognized standards of proficiency.
Examinations are based on the premise that an administrative professional should have basic knowledge of office systems, technology, office administration and management and know how to apply the principles of good human relations and communications.
Certification: The Career Advantage
This certification packet contains information such as which exam is right for you, exam requirements, application deadlines and application form for the CPS or CAP examination. To access it, click here.
Certification Review Guide
Be sure to check out this guide which offers examination outlines, sample questions, bibliography of recommended study materials and tips on how to prepare for the CPS and CAP exams.
Prentice Hall Review Materials
The CPS and CAP exam review materials are available through Prentice Hall through a members-only discount. To order your materials by phone call 800-947-7700 and provide the special member discount code #047-70765. You may also access their special IAAP member bookstore here.
Metcalf Educational Services
You may also purchase exam review materials at a discounted price through Metcalf. Take a moment to view their website.
Unemployed Grant Available
If you are currently unemployed, you can take 50% off the Metcalf product amount on your order by indicating that you are currently unemployed when you place your order. For more information on all Metcalfe discounts click here.
Materials
The review class is taken from Metcalf materials primarily but information will be taken from Prentice Hall and other resources. There will be a few guest speakers throughout the class. It is recommended that you order your individual study materials through Metcalf or Prentice Hall.
Study Group
If you are interested in participating in a study group, please contact our Certification Chair, Debra Leonard-Porch.
Benefits of Certification Presentation
Here is a great presentation to share with others who may be interested in learning about the benefits of certification. This presentation and script can also be used as a topic for a chapter meeting.